Last updated: September 10, 2025
Wonkx, Inc. (“Wonkx,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (www.wonkx.com), our digital wallet, APIs, and related services (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide Directly
- Account information such as name, email address, phone number, and login credentials.
- Merchant or business details when creating or linking a business account.
- Payment and billing details, including wallet setup and settlement preferences.
b. Transactional and Wallet Data
- Purchase, booking, or payment transaction history.
- Wallet balances, identifiers, and linked accounts.
c. Technical and Usage Data
- Device type, IP address, browser, operating system, and referring URLs.
- Log files, activity data, and cookie identifiers.
d. AI & Personalization Data
- Data used to provide AI-driven recommendations, personalization, or automated transactions.
- Feedback provided on AI-enabled experiences.
We may collect this information directly from you, automatically from your devices, or from third-party integrations (such as payment processors, e-commerce platforms, or identity verification providers).
2. How We Use Your Information
We use personal information for the following purposes:
- To provide, operate, and maintain the Services.
- To process transactions, payments, refunds, and merchant settlements.
- To authenticate and secure accounts.
- To personalize experiences, enable AI-driven recommendations, and improve performance.
- To communicate with you about your account, security issues, or support requests.
- To comply with legal obligations, prevent fraud, and enforce our Terms of Service.
- For business purposes, such as analytics, product development, and improving our Services.
3. How We Share Information
We do not sell your personal information. We may share it only as follows:
- Service Providers: With trusted vendors that provide hosting, analytics, payment processing, security, and customer support.
- Merchants: With merchants or partners when you make a transaction or link accounts.
- Legal Compliance: To comply with laws, regulations, or valid legal processes.
- Business Transactions: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Consent: With your consent or at your direction.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:
- Performance of a contract (to deliver the Services).
- Legitimate interests (to improve the Services, secure operations, and prevent fraud).
- Compliance with legal obligations.
- Your consent (where required, e.g., for certain cookies or marketing).
5. Your Privacy Rights
Depending on your location, you may have the following rights:
Under the GDPR (EU/UK):
- Right to access, rectify, or erase your personal data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time.
- Right to lodge a complaint with a supervisory authority.
Under the CCPA/CPRA (California):
- Right to know what personal information we collect, use, and disclose.
- Right to request deletion of your personal information.
- Right to correct inaccurate information.
- Right to opt out of the sale or sharing of personal information.
- Right to limit the use of sensitive personal information.
- Right to non-discrimination for exercising your rights.
You may exercise these rights by contacting us at [email protected]. We may verify your request before taking action.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core functionality of the Services.
- Analyze usage and improve performance.
- Personalize experiences and marketing.
You can manage cookies through your browser settings or by using opt-out tools where available.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We use reasonable technical and organizational measures (including encryption, access controls, and secure API design) to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence, including the United States. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs).
10. Children’s Privacy
Our Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, notify you in accordance with applicable law.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Wonkx, Inc.
Email: [email protected]